Terms of service
1.- General.
These conditions regulate the access and the purchasing regime of the products offered by COMPAÑÍA GARIP REGAJAL, S.L. through its website www.elregajal.es. The purchase of our products implies the full and unreserved acceptance of these conditions, as well as the provisions of the Legal Notice and Privacy Policy of the web that, together with the order made by the client, constitute the contract between the client and COMPAÑÍA GARIP REGAJAL, S.L. Therefore, the user agrees to carefully read the contracting conditions each time they proceed to contract a product, as they may have been modified since the last time they accessed.
The user will always and in any case have access, prior to the start of the product contracting procedure, to the contracting conditions, which may be stored and / or reproduced on a durable medium.
For any claim, you can contact COMPAÑÍA GARIP REGAJAL, S.L. with CIF B78940236 with registered office in Madrid 28023 Calle Diplomáticos nº 8 or to the email address This email address is being protected from spambots. You need JavaScript enabled to view it.
The articles offered through this website will only be available in the Peninsula. For orders to the Canary Islands; Balearic Islands, Ceuta and Melilla please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
The client declares to be of legal age and in any case to be fully trained and empowered to contract in accordance with the applicable legislation, and to assume the commitments of these conditions, either for himself or on behalf of the company or entity that in his case indicates, represents or in whose interest he acts.
2.- Purchase procedure and means of payment
2.1. COMPAÑÍA GARIP REGAJAL, S.L. puts at your disposal an online shopping service that allows you to purchase our products through our online store in an agile and simple way.
2.2. To buy, you must add the selected products in the shopping cart, where their description, reference, unit price and quantity will appear, and follow the steps indicated until their completion. Prices are up to date, except for obvious errors and include applicable taxes. Additionally, the corresponding shipping costs will be included.
2.3.- In order to buy, the client must register and provide all the requested information. This website is compatible with most Internet browsers, although you must configure your computer to accept cookies, especially in order to manage your registration, process the purchase and make payments through the corresponding gateways. The client declares that all the information provided in the registration and purchase process is complete, truthful and up-to-date.
2.4.- Orders will not be processed if the payment of the price, taxes and other applicable expenses have not been fully satisfied and received. Once the purchase is made, the buyer will receive a confirmation of the operation carried out by email to the address indicated in the process, within a maximum period of 24 hours from that moment, indicating the products purchased, their description, price and expenses.
2.5.- - You can use the following payment methods: Debit or credit card- Visa, Visa Electron or Mastercard - and PayPal.
In the case of using a debit or credit card, you must enter the details of your card during the confirmation of your order. Your payment card details are protected at all times thanks to our secure server. By clicking "Confirm Payment" you are confirming that the credit or debit card is yours.
Your credit or debit card may be subject to verification of payment by the issuing bank.
Your credit or debit card may be subject to a payment verification by the issuing bank.
To buy with PayPal, select this payment method and click 'Confirm payment'. Next, you will be redirected to the PayPal page to proceed with the payment.
2.6.- In the event of fraudulent charges on your card, the consumer who owns it may demand the immediate cancellation of the charge. In this case, the corresponding debit and reimbursement annotations will be made as soon as possible, although COMPAÑÍA GARIP REGAJAL, SL. may require sufficient justification of the reporting, canceling or blocking of the card, in the event of loss, theft or loss of the card of the user, or those data that he considers necessary in order to prove the possible existence of a fraudulent or improper charge. If the purchase had actually been made by the consumer and cardholder user, COMPAÑÍA GARIP REGAJAL, S.L will have the right to demand compensation for the damages and losses caused as a result of said cancellation.2.7.- In the event that, upon contracting, the lack of availability of a product is detected, the buyer will be duly notified, and the buyer may substitute the products for equivalent ones or cancel the corresponding order. 2.8.- The price of the products indicated on the website refers, solely and exclusively, to the purchases made on it, without having to be the same as the price of sale to the public in the physical store.
3.- Shipping terms
3.1.- All our products are processed and delivered, once the payment has been verified, within a maximum period of 96 hours, excluding weekends and holidays according to the work calendar that corresponds to the address of COMPAÑÍA GARIP REGAJAL, S.L.
4.- Return of goods
4.1.- The buyer will have within a maximum period of 14 calendar days from receipt of the contracted products the right to return the good purchase in accordance with applicable legislation.
After the aforementioned 14 days, COMPAÑÍA GARIP REGAJAL, S.L. will not accept said return.
4.2. This right is subject to the exceptions established by the legislation on consumers and users, so keep in mind that, in some cases, especially in the case of personalized products, made according to the specifications of the buyer or subject to expiration, among others, may not be subject to any refund.
4.3.- The exercise of this right must be requested to our Customer Service Department by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 34913078903. The customer must send the corresponding products to the address indicated in our Legal Notice, in perfect condition, with its packaging, components and accessories. The cost of said shipment must be paid in full by the customer, who may use the means he considers, at his own risk and expense.
4.4.- In the event that the withdrawal corresponds, COMPAÑÍA GARIP REGAJAL, SL. will return the full price of the purchase to the consumer within a maximum period of fourteen calendar days as from the receipt of the request. The reimbursement will be made through the same payment method used by the client in the acquisition or, if this is not possible, by one chosen by the company that guarantees the client's indemnity. However, if within the reimbursement time, the products have not been received, the buyer must sufficiently accredit said shipment before we proceed to return the money.
4.5.- Returns of products will not be accepted outside the assumptions established in this clause and the following. The Customer is responsible for ensuring the characteristics of the products before purchasing them. In case of doubt, please contact us through the addresses indicated in our Legal Notice
.5.- Responsibility
5.1.- COMPAÑÍA GARIP REGAJAL, S.L. guarantees and is responsible for the quality and perfect condition of its products, compliance with its specifications and other labeling information. In the event that a product is visibly in poor condition or has suffered any damage, you must contact us immediately, send us a photograph and we will proceed to replace it. COMPAÑÍA GARIP REGAJAL, S.L. will assume all the expenses in case of return for this reason, or for other errors in the processing and shipping of orders.
5.2.- The images that appear on this website are merely representative and illustrative of our products, so there could be slight variations in their colors and presentation. Except in cases where a product is sent that is substantially different from the one requested, we will not be liable for the indicated variations.
5.3.- COMPAÑÍA GARIP REGAJAL, S.L. will not be responsible for breaches of this contract, damages in case of lack of supply, unavailability of products, fire, strike, fortuitous event, force majeure, and in general any circumstances that depend on carriers, means of payment and electronic communications of third parties with whom COMPAÑÍA GARIP REGAJAL, SL. has not contracted. Likewise, COMPAÑÍA GARIP REGAJAL, SL. does not guarantee the permanent availability of the information or content, the absence of errors or inaccuracies, the interruption of the service, including the operation of this website, for reasons of maintenance, updating, security or circumstances that depend on third parties, without corresponding claim for this concept for direct or indirect damages or losses arising from it.
